Current as of 25 Nov 2025
Terms of Service
FormMaster.io is operated by SYNCROEDGE DATA INTELLIGENCE PRIVATE LIMITED (“Company”, “we”, “our”, “us”). These Terms govern your access to and use of the FormMaster.io website, applications, and services (collectively, the “Service”). If you have questions about these Terms, contact us at support@formmaster.io.
If you do not agree to these Terms, do not access or use our services.
1. Eligibility & Registration
To use FormMaster.io, you must:
- Be at least 13 years old (or older if required by your country)
- Have the legal capacity to enter into a binding agreement
- Provide accurate and complete information when creating an account
We reserve the right to suspend or terminate your account if any information is inaccurate, misleading, or violates these Terms.
2. Your Responsibilities
You agree not to:
- Use the platform for illegal, harmful, or abusive purposes
- Upload or collect personal data without proper consent
- Use the service to harass, spam, phish, or impersonate others
- Attempt to gain unauthorized access to our systems
- Reverse-engineer, clone, or attempt to extract source code
You are solely responsible for the forms you create, the data you collect, and your compliance with all applicable laws (including GDPR, CCPA, HIPAA if applicable).
3. Your Data & Privacy
We process your data in accordance with our Privacy Policy. You retain all rights to the data you collect using our platform. We do not claim ownership over your form responses or content.
We use encrypted channels to store and transmit your data securely. However, no system is 100% secure, and you use FormMaster.io at your own risk.
4. AI & Automated Features
Our platform includes AI-generated content and suggestions (e.g., AI form builder, smart logic, auto-labeling). While we strive for accuracy, we make no guarantees regarding the correctness, legality, or appropriateness of AI-generated outputs.
You are responsible for reviewing and approving all generated content before use.
5. Plans, Billing & Refunds
- Plans: FormMaster.io offers free and paid subscription plans. Plan features and pricing are displayed on our Pricing page and may change over time.
- Billing: If you subscribe to a paid plan, you authorize recurring charges according to the plan you select (monthly or annual, unless stated otherwise). Your subscription renews automatically until you cancel.
- Payment processing (Paddle): Payments for paid plans are processed by Paddle (our payment partner and Merchant of Record). Paddle may appear on your bank or card statement.
- Refunds (14-day window): If you are a consumer, you may request a refund within 14 days of your purchase date. Refund requests are handled by Paddle. To request a refund or get help with an order, please contact Paddle Order Support.
- Cancellation: You can cancel your subscription at any time. After cancellation, you will continue to have access to paid features until the end of your current billing period, and your subscription will not renew at the next billing date.
We do not offer pro-rated refunds for unused time unless required by law.
6. Content & Conduct Restrictions
- You agree not to use FormMaster.io to:
- Collect sensitive personal data (e.g., health, biometrics) without appropriate legal safeguards
- Distribute malware, phishing links, or harmful content
- Violate third-party intellectual property or privacy rights
- Create abusive, offensive, or discriminatory forms
We reserve the right to suspend or delete accounts that violate these rules — with or without notice.
7. Intellectual Property
- All content and software on FormMaster.io (except your uploaded content and forms) is owned by us or our licensors.
You may not:
- Reproduce, sell, or distribute our content without permission
- Use our brand name, logo, or UI assets without consent
8. Termination
- We may suspend or terminate your access to FormMaster.io at any time, for any reason, especially if:
- You breach these Terms
- We are required to do so by law
- You misuse or abuse the platform
Upon termination, your account and data may be deleted or archived. We are not responsible for any loss of data post-termination.
9. Disclaimer of Warranties
- FormMaster.io is provided "as-is" and "as-available". We make no guarantees that:
- The service will be uninterrupted or error-free
- Data will be 100% secure
- Features will meet your expectations
You use the service at your own risk.
10. Limitation of Liability
- To the fullest extent permitted by law, FormMaster.io and its affiliates shall not be liable for:
- Indirect, incidental, or consequential damages
- Data loss, business interruption, or revenue loss
- Unauthorized access to or alteration of your data
Our total liability shall not exceed the fees paid by you in the past 12 months.
11. Indemnification
You agree to indemnify and hold harmless FormMaster.io and its team from any claims, damages, or expenses (including legal fees) arising from:
- Your misuse of the platform
- Your content or data collection practices
- Violation of any laws or rights
12. Governing Law
These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of Andhra Pardesh.
12. Governing Law
These Terms are governed by the laws of India. Any disputes shall be resolved in the courts of Andhra Pardesh.
13. Changes to Terms
We may update these Terms at any time. When we do, we'll notify you by email or in-app message. Continued use of the platform after changes constitutes your acceptance.
14. Contact Us
For any questions or concerns about these Terms, reach us at:
support@formmaster.io
Use Cases